store policy

Terms and Conditions- All of our products are handmade and one of a kind. What this means; If you purchase an item from our store it will not be an exact duplication because of its handmade nature. Sense of smell differs from person to person. What smells like pear to me might smell like apples to you. My item description normally come from the manufacture. I try to describe the scent accurately. If you are knowingly   allergic to any ingredients that we use in our products and you choose to use it, we are not responsible for if any rashes or allergic reaction occurs, discontinue use immediately. By placing an order, you acknowledge that you have read and agreed to our terms and conditions and also acknowledge that we cannot be held responsible for misuse of our products. Please be sure to enter the correct postal address information. (where you want the package to be sent) We will not be held responsible for items shipped to an incorrect address provided on your behalf or deemed undeliverable due to incomplete address info. We will not be held responsible for items left at your door by the courier that show proof of delivery in our system.

 

 

Returns-  Due to Sanitary and health reasons, we are not permitted to refund or exchange your product, so please be certain the product you choose is what you want before confirming the order. If there has been a mistake on the company's behalf please contact us immediately and we will do our best to resolve the issue in a timely manner. 

 

Payment- We accept major credit cards and PayPal. . We do not have access to payment or credit cards information through PayPal. Orders will not be processed for shipment until full payment is received. All payments are completely secure. If for any reason, your card payment is not authorized by your bank, we will not be able to process your order and it will be cancelled. We are not responsible for any extra fees added to your credit card by your bank or credit card company for transactions made with us. 

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